Veterinary Consulting International

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Promoting the Human-Animal Bond in Veterinary Practice

Thomas E. Catanzaro, DVM, MHA, FACHE

Make your practice more profitable by becoming a bond-centered practice! For maximum success in today's market, practitioners must convey kind and gentle qualities - a desire to alleviate pain and be a patient advocate, be respectful and informative to the people they serve. Your team can increase client bonding and learn how to turn promoting the bond into multiple profit centers with this contemporary "how to" text, which includes 26 practical appendixes full of programs! May 2001, 256pp., ISBN 0-8138-0382-9, $36.95, Blackwell Publishing Professional 1-800-862-6657 or